Introduction
Welcome to Medicia.ai, the official website of Medicia Pte Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website.
By using our website, you consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
Information We Collect
When you visit Medicia.ai, we may collect the following types of information:
Contact Information: When you fill out forms (e.g., inquiries, newsletter sign-ups), we collect your name, email address, phone number, and message details.
User Submissions: If you voluntarily provide feedback, comments, or testimonials, we may collect this information.
Automatically Collected Information
When you interact with our website, certain data is collected automatically:
Device & Browser Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on pages, referring URLs, and interactions with website elements.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance website functionality and gather analytics.
For more details, see Section 6 – Cookies & Tracking Technologies.
How We Use Your Information
We use collected data to:
· Provide a seamless website experience.
· Respond to inquiries, support requests, and feedback.
· Improve website functionality, content, and security.
· Analyze user engagement trends and optimize user experience.
· Send marketing emails or newsletters, where consent is provided.
· Comply with legal obligations and enforce website policies.
We will not use your information for purposes other than those specified in this policy without your consent.
How We Share Your Information
Medicia does not sell, rent, or trade your personal data. However, we may share your information with:
Service Providers: Third-party vendors assisting with website hosting, analytics, or marketing (e.g., Google Analytics, email service providers).
Legal & Compliance Authorities: If required by law, regulation, legal process, or government request.
Business Transfers: If Medicia undergoes a merger, acquisition, or asset sale, your information may be transferred.
All third-party service providers are required to comply with applicable data protection laws.
Data Security & Retention
We implement industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your data. These measures include:
· SSL Encryption for secure data transmission.
· Access Control & Authentication to restrict unauthorized access.
· Regular Security Audits to assess vulnerabilities.
· We retain personal information only as long as necessary for its intended purpose.· Contact form submissions and analytics data are retained for up to 24 months.
· You may request data deletion at any time (see Section 8 – Your Rights & Choices)
Cookies & Tracking Technologies
Cookies are small data files stored on your browser that help enhance website performance and track user behavior.
Essential Cookies: Necessary for website functionality (e.g., session cookies, security tokens).
Analytics Cookies: Collect anonymous data on website usage (e.g., Google Analytics).
Marketing Cookies: Used for targeted advertising (only with user consent).
You can control cookies via your browser settings. Disabling cookies may impact website functionality.
Third-Party Links
Our website may include links to external websites. Medicia is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal data.
Your Rights & Choices
Depending on your location, you may have the following rights:
Right to Access: Request a copy of your personal data.
Right to Correction: Correct inaccuracies in your information.
Right to Deletion: Request deletion of your data (subject to legal requirements).
Right to Withdraw Consent: Opt out of marketing communications or data tracking.
To exercise these rights, please contact us.
Data Transfers
As a global digital platform, Medicia may process data in locations outside your country of residence. We ensure that data transfers comply with applicable privacy laws (e.g., GDPR, PDPA).
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the Last Updated Date at the top. Continued use of our website after policy updates implies acceptance of the changes.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: contact@medicia.ai
Address: Medicia Pte Ltd, 3 Pemimpin Drive 06-01, Lip Hing Building, Singapore 576147
Additional Legal Considerations
Compliance with GDPR: If you are located in the European Economic Area (EEA), Medicia complies with General Data Protection Regulation (GDPR) guidelines.
Compliance with Singapore PDPA: Medicia follows the Personal Data Protection Act (PDPA) for data collected in Singapore.
Children’s Privacy: Our website is not intended for users under 18 years of age. We do not knowingly collect data from minors.
For specific legal requests, please reach out to our Data Protection Officer (DPO) at dpo@medicia.ai.
Final Notes
Your trust is important to us. We remain committed to ensuring transparency, security, and compliance with global privacy standards. Thank you for choosing Medicia.ai.
Medicia Pte Ltd – Your Trusted Digital Health Partner
